All 9 HiSense TV Problems and Solutions [2021]

If you are facing any of these 9 HiSense TV Problems, the solutions are presented in this updated guide. These solutions are working as of 17th September, 2021.

High-end products can be had at a very reasonable price at HiSense. Many people would question the quality of the TVs due to their low cost.

Let’s talk about the common issues people are facing with HiSense TVs. I have also documented the solutions with every problem on this page. Hisense and other brands of Smart TVs sometimes experience Wi-Fi connectivity problems. I have presented the solution on the linked page.

1. HiSense TV won’t turn on

It is possible that your Hisense TV may not work for a long time when you least expect it. You might also go through this article “HiSense TV life expectancy“ to understand what factors affect it’s life span.

When your TV is not turning on, follow these steps.

• Check the batteries first before using your remote control.
• Turn it on using the switch behind it if it does not light up.
• The problem may also be solved by adding another power outlet.
• After doing that, you may want to try unplugging the TV and plugging it back in again a minute later to perform a reset. A television rebooted in this manner will behave the same as a computer restart.

In case you cannot resolve it, you can try these solutions:

• Batteries must be removed from the remote control
• You can turn the power on and off by holding the power button for 15 seconds
• Battery replacement is required for remote controls
• Switch on the TV with the remote control
• The problem should be solved as a result of this.

Your HiSense TV may need to be reset if this happens again.

If you perform a factory reset on your TV, you will restore its original settings. The steps for performing a factory reset are as follows:

• Click on the Settings button on the Hisense TV
• Go to System > Advanced System Settings
• Resetting your computer to its factory settings is as simple as clicking the Factory Reset button
• You will then see another confirmation screen.

The moment the reset is complete, all your apps need to be reinstalled and resigned again. As a result, you should note which applications you have before the factory reset, so that you will be able to find them easily afterward.

2. HiSense TV Screen flickering

There are some users who experience flickering on Hisense Tv

The occurrence can be annoying even though it is random and does not always occur.

• If your Hisense TV starts flickering after you unplug it for a moment, turn it on again.
• There is also a possibility that flickering will occur if the TV’s cables are unsecured or damaged. It is important to replace defective cables as soon as possible.
• There are times when appliances interfere with each other, resulting in flickering.
  Examples include cellular phones and other electrical devices. You may want to move these devices away from the TV if the flickering persists.
• To avoid interference, you could also plug the TV into another outlet.

It might be wise to uninstall the Energy Saving mode from your Hisense TV as well.

• Settings provide access to the picture settings.
• The picture will be set to use energy saving. There are seven options available once you click on it.
• It is possible to remove the flickering from the screen by choosing which setting removes it.
• Keeping your Hisense TV in Energy Saving mode involves a reboot of the device.

It is most likely that your TV has a component that is malfunctioning if the flickering persists after all the troubleshooting steps. The best thing to do is to have it repaired by an authorized service center.

3. HiSense TV too high or low brightness

Next up in the HiSense TV Problems and Solutions guide is the brightness issue. It is possible to notice that your television is too bright or too dark when it is new.

Adjust the brightness setting to solve this issue.

• It is possible to adjust the brightness via the remote control.
• By pressing the right direction button, you can switch between Picture Mode and Full Screen Mode. To match a specific lighting condition, you can choose a preset or change individual parameters.

Utilize your TV’s brightness and color preset if it has them. The presets are often customized to suit particular conditions.

There are several parameters that can be changed with Picture, all of which will improve your pictures. Your TV will be able to perform at its best by doing this.

You can start by using the following parameters:

If any of the parameters listed above are off or zero, you should set them.

We don’t need to make any changes to RGB color sub controls as long as they remain the same.

Using a Factory Reset can restore the device’s original color and brightness if the display is still off.

4. Blinking LED Light on HiSense TV

A blinking LED usually indicates a hardware issue.

Before you take a TV to a shop, you should reboot it. If the blinking has stopped, you are good.

Unless the LED blinks periodically, it must do so at least once every few seconds.

• If the screen blinks six times in a row, it indicates that the power board, mainboard, inverter board, or mainboard is the likely culprit.
• Four blinks are most likely caused by the TV’s main logic board or inverter board.
• Your TV must always be serviced by a professional.

5. HiSense TV Black TV Screen

Even if the television is not HiSense or another brand, you should not be discouraged by a black screen.

In this situation, you can usually hear your television but not see it.

• It would be a good idea to shut off the television first. It is likely you are experiencing a display problem if your TV still remains black, as the mainboard, power board, or LEDs may have been damaged. The TV needs to be repaired if this is the case.

6. HiSense TV has no sound

Hulu or Netflix play the content you love, but there’s no sound.

In the event that you cannot hear any sound from your Hisense TV, what should you do?

• Make sure your TV’s volume is set to the right level. If the volume is too low, the audio might be muted.
• There might be times when the audio on a video is weak because not every video has the same volume.
• The TV should be rebooted if the sound is still not working.
• When you connect external devices, such as Blu-ray players or gaming consoles, take a moment to check the connections. Perhaps there is a defective cable in the chain.
• Because of codec compatibility issues, videos played through the USB port may also lack sound. It may happen that some videos viewed on a Hisense TV have not been encoded according to these codecs.

Consider, however, that you have no external devices connected, and no sound comes from apps like YouTube or Hulu.

As of now, it appears the problem is with the television.

• To determine whether your TV is connected to wireless headphones, check the settings.
• Alternatively, you can check your sound settings by clicking on Settings. You can find Speakers in this submenu, and see which output the TV uses. Return it to the internal speakers.
• Even with the TV’s internal speakers set to on, there may be no sound. In this case, the problem is with the TV, but there are two other possibilities.

Attempt to solve the problem by connecting headphones or external speakers.

• Sound may be coming from the internal speakers if there is any sound. Otherwise, the TV’s amplifier’s audio chip is the problem.
• A repairman needs to check your TV in both cases.

7. HiSense TV turns on then turns off immediately

It is possible for Hisense TVs to shut down after turning on as soon as they are turned on for a variety of reasons.

• Remote controls are the first to come to mind. Taking the battery out will allow you to see if the TV is still shutting down on its own.
• If the problem persists, you may need to restart your TV. You should leave it unplugged for at least 15 minutes rather than just a minute or two.
• You may need to check for loose power cables if the problem persists. You should replace faulty power cables since these can cause greater damage if used.
• You are likely to have a damaged power supply if there are no defective power cables. If this problem cannot be resolved over the phone, a service center should be consulted.

8. HiSense TV does not connect to Wi-Fi

If you encounter connectivity problems, determine if the problem is on your TV or your Wi-Fi network.

• Ensure any other devices connected to Wi-Fi can access it and then begin to use it. You’re most likely having trouble connecting to Wi-Fi when you cannot connect to other devices.
•  It is best to unplug your Wi-Fi router first for a couple of minutes, then plug it back in. Having difficulty connecting may indicate a problem with your network provider.

Think about disabling some of the other devices that use Wi-Fi besides your TV that might be hogging the Wi-Fi power.

• After disconnecting other devices, your TV will be able to connect. This shows that your wifi network is overloaded
  
• It is recommended that you use the 5 GHz channel of your Wi-Fi router, if your router supports dual bands (i.e., 2.4 and 5 GHz). This will decongest your Wi-Fi network. 2.4 GHz is recommended for Internet usage that is less intensive, whereas the 5 GHz frequency is designed for devices and applications that require a lot of network bandwidth.

You might want to consider clearing the caches of your Hisense TV if you still cannot connect to your Wi-Fi network.

• Press the Home key and then click Network on your remote control to clear the cache.

• You will also need to reboot your TV after you have cleared the cache on your TV. Click on Clear Internet Memory once the cache has been cleared.
• Currently, you should be able to access the Wi-Fi.

9. HiSense TV suffers input lag while gaming

With a 1080p TV and 60Hz frame rate, input lag can drop as low as 12.25ms. A 120 Hz display panel makes the gameplay really smooth. HiSense TVs have the greatest input lag with Game Mode off, measuring 127.4ms at 60Hz. 

Input lag can be reduced by as much as 10 – 35 milliseconds by using the Game Mode. HiSense TVs feature a built-in game mode.  Input lag is reduced by moving processing power away from graphics. When gaming mode is enabled, the Hisense TV performs significantly better.  Choosing the HDMI input source is necessary before you can turn on the Game Mode feature on your gaming console. By changing the picture settings, you can now access the game mode.

HiSense TVs: Pros and Cons

1. Hisense TVs are more affordable than higher-end brands

A wide range of affordable smart TVs is available from Hisense. 

Although Hisense TVs are more expensive than their budget offerings, they offer more advanced features than more popular brands in the same price range.

2. Hisense TVs give you an option for Operating Systems

The Hisense Smart TVs use both Android and Roku for the operating system, unlike some brands that use only one.

You can get a Hisense TV with Android if you’re familiar with it. You can also get a TV with Roku if you’d like something different.

3. HDR performance is surprisingly good

Hisense TVs deliver excellent HDR performance.

Hisense is one of the few brands that provide quality HDR content, despite its reputation as a big-name brand.

With Hisense TVs, you cannot go wrong when it comes to HDR.  

4. Cons of HiSense TVs

• There is a limit of 60 Hz on refresh rate on some models
• Gaming is not possible on all Hisense televisions

Final Thoughts

You may encounter similar problems with other manufacturers, so don’t judge HiSense by these possible drawbacks. This HiSense TV Problems and Solutions guide will be updated if any new problems and solutions are found.